Loea Hotel

CANCELLATION POLICY If you cancel your booking 72 hours* (3 days) or more before your scheduled arrival there will be no charge. If cancelled or modified 0-72 hours (0-3 days) prior to arrival the full tariff is non-refundable. For exclusive hire and multiple rooms bookings (5 bedrooms or more), a non-refundable deposit is taken at the time of booking. The final 75% non-refundable payment is due 30 days prior to arrival. *During the Christmas period, 24th December to 2nd January, if you cancel your booking 14 days or more before your scheduled arrival there will be no charge. During the Easter long weekend, if you cancel your booking 7 days or more before your scheduled arrival there will be no charge. CANCELLATION DURING COVID-19 EPIDEMIC If government restrictions are placed on domestic travel due to the impact of Covid-19, we will provide a free change of date to your booking or provide a voucher for the full value of your booking. All other cancellations will be subject to our normal cancellation policy. Bookings made via a third party or online travel agent ie. Booking.com, Expedia etc will incur additional charges due to commissions payable. SECURITY DEPOSIT A security bond of $200 is required via a valid credit card at time of check-in. Your credit card will be only be debited in the event of: not adhering to the terms and conditions, damage to the property, equipment, breakages or if extra cleaning is required. If you are paying cash, $200 cash bond will be requested at the time of check in. PET-FRIENDLY Only available via prior arrangement. Please note, an additional cleaning fee applies (approx. $128).